Privacy Policy

1. Introduction

TokenCore ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

2. Information We Collect

We may collect and process the following categories of information:

• Information you provide directly: such as your name, email address, phone number, and any other details submitted through contact forms, account registration, or correspondence with us.
• Usage data: information about how you access and use our website, including IP address, browser type, device information, pages visited, and timestamps.
• Cookies and tracking technologies: data collected through cookies, web beacons, and similar technologies to help us understand user behaviour and improve our services.
• Communications data: records of correspondence if you contact us, including support requests or feedback.

3. How We Use Your Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our website and services
• Responding to enquiries, requests, or support needs
• Improving, personalising, and expanding our website and offerings
• Understanding and analysing how visitors use our website
• Communicating with you, including sending updates or marketing materials where permitted
• Detecting, preventing, and addressing technical issues, fraud, or misuse
• Complying with applicable legal obligations

4. Legal Basis for Processing

Where applicable data protection law requires it, we rely on one or more of the following legal bases to process personal data: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interests in operating and improving our services, provided such interests are not overridden by your rights.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance user experience, analyse site traffic, and understand where our visitors come from. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

6. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers and vendors who assist us in operating our website and delivering our services, subject to confidentiality obligations
• Professional advisors, such as legal or financial consultants, where necessary
• Regulatory or governmental authorities where required by law
• A successor entity in the event of a merger, acquisition, or sale of assets

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Depending on your location, your information may be transferred to and processed in countries other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place in accordance with applicable law.

10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent update at the top of this page. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page.